Scope of application

These terms and conditions apply to contracts for the rental of conference, banquet, common and seminar rooms, guest rooms and all other related services such as catering for guests, workshop and seminar offers, loan or provision of materials and technology of the

Bildungsnetzwerk Magdeburg gGmbH (hereinafter also referred to as the "Education Network")
Lüttgen-Ottersleben 18a
39116 Magdeburg

and its subordinate organizations, namely the Villa Böckelmann seminar and conference house and the European Youth Education Centre Magdeburg

At the latest with the acceptance of our services and deliveries or use of the rooms and/or rooms, our terms and conditions are considered accepted.

Contract subject matter

A contract is concluded upon confirmation by Bildungsnetzwerk Magdeburg gGmbH to the customer (institution/conference management/organizer/guest), in the case of the provision of guest rooms already upon acceptance of the application or booking.

Conclusion of contract

The contract is concluded as soon as Bildungsnetzwerk Magdeburg gGmbH accepts the customer's booking request. Bildungsnetzwerk Magdeburg gGmbH confirms the conclusion of the contract in writing. If a written confirmation is no longer possible due to time constraints, the contract is concluded through the provision of the agreed service (e.g. rooms, catering, educational offers). There is no right of withdrawal after conclusion of the contract.

Signing the contract obliges both contracting parties to fulfill the contractual agreements. There is no general statutory right of withdrawal or termination. The customer cannot make any changes to the arrival and departure dates, room type, meals, length of stay or other services unless Bildungsnetzwerk Magdeburg gGmbH agrees.

Unless contractually agreed in advance, there is no entitlement to the provision of specific guest rooms or conference rooms. Bildungsnetzwerk Magdeburg gGmbH may change occupancy plans and room lists if the number of participants or guests changes or for other compelling reasons.

Price increases of up to 10 percent are possible if they are caused by increased supply costs, personnel costs or taxes. Price increases are only permitted if there are more than four months between the conclusion of the contract and the start of occupancy and the increase was not foreseeable before the contract was concluded. The customer must be informed of the increase and Bildungsnetzwerk Magdeburg gGmbH must provide evidence of the reason. In the event of a price increase, the guest may withdraw from the contract without any obligation to pay.

Inquiries, offers and reservations

Unless expressly stated, offers and availability information from Bildungsnetzwerk Magdeburg gGmbH are non-binding. Non-binding reservations on the part of the customer are only possible by express agreement.

Terms of payment

The customer is responsible for all payments as the contractual partner.

Upon conclusion of the contract, Bildungsnetzwerk Magdeburg gGmbH may request a down payment. This deposit usually corresponds to 50 percent of the total price for accommodation and additional services. Payment must be made within four weeks of receipt of the booking confirmation to the office and account specified in the booking confirmation. For bookings made less than four weeks before the start of occupancy, the deposit must be paid immediately. Timely payment shall be determined on the basis of the date on which the specified account is credited. The same procedure applies if a full advance payment of the total price for the accommodation and the contractual services has been expressly agreed in individual cases. The balance must be paid no later than 4 weeks before arrival.

Services that are used in addition will be settled on site by means of a separate invoice in cash or by card payment. Other payment arrangements are only valid after written confirmation by Bildungsnetzwerk Magdeburg gGmbH.

Cancellation conditions

These cancellation conditions are intended to regulate the financial risk between the customer and us in a fair manner. Cancellations are only accepted in writing and can only be accepted before the start of the booking period. If the customer withdraws from the contract, Bildungsnetzwerk Magdeburg gGmbH is entitled to invoice the agreed services, even if the customer does not make use of them.

If the contractually agreed number of participants is canceled or not reached by more than 10 percent, we will charge the following fees - if no replacement booking is made:

  • from 90 days before the booking date: 25% of the agreed services,
  • from 60 days before the booking date: 50% of the agreed services,
  • from 30 days before the booking date: 75% of the agreed services,
  • from 7 days before the booking date: 100% of the agreed services.

The Bildungsnetzwerk Magdeburg gGmbH is entitled to withdraw from the agreement for objectively justified reasons in justified cases such as accidents, force majeure or other circumstances for which the Bildungsnetzwerk Magdeburg gGmbH is not responsible and which make it impossible to fulfill the contract. The customer shall not be entitled to any compensation for damages.


The Bildungsnetzwerk Magdeburg gGmbH is liable with the diligence of a prudent businessman. However, this liability is limited in the non-typical service area to deficiencies in performance, damages, consequential damages or disruptions that are due to intent or gross negligence on the part of Bildungsnetzwerk Magdeburg gGmbH. Should disruptions or defects occur in the services provided by Bildungsnetzwerk Magdeburg gGmbH, Bildungsnetzwerk Magdeburg gGmbH shall endeavor to remedy such upon knowledge thereof or upon immediate complaint by the guest. The guest is obliged to make reasonable efforts to remedy the disruption and minimize any possible damage.

The Bildungsnetzwerk Magdeburg gGmbH is not liable for items brought into the guest room or the conference rooms. The company cannot accept any liability for theft or damage to items belonging to the customer or its participants.

If the customer is provided with a parking space in a parking lot of Bildungsnetzwerk Magdeburg gGmbH, this does not constitute a safekeeping agreement. Bildungsnetzwerk Magdeburg gGmbH shall not be liable for loss of or damage to vehicles parked or maneuvered on the premises of Bildungsnetzwerk Magdeburg gGmbH and their contents.

The customer is responsible for the supervision of the event and the duty to ensure road safety, insofar as this is not the responsibility of the property owner by law. In such cases, liability is limited to the acute prevention of damage and accidents. The customer is liable for damage to the furnishings or inventory in the house caused by negligent or intentional behavior of the customer, his guests, employees, representatives or assistants without proof of fault. The installation of decorative material or other objects is only permitted with the consent of the hotel.


The use of the free WiFi in our educational center is subject to these terms and conditions. By connecting to the WiFi, you are deemed to have accepted these terms and conditions.

The WiFi is intended exclusively for the personal use of our guests. The availability of the WiFi is guaranteed to the best of our ability. However, there may be interruptions or outages. Bildungsnetzwerk Magdeburg gGmbH accepts no liability for any loss or damage caused by such interruptions. Furthermore, it accepts no responsibility for data protection breaches or damage caused by unsafe Internet use.

We reserve the right to manage the network in order to maintain the quality of service. This may include limiting bandwidth or banning users for abuse.

Arrival and departure

Booked guest rooms are available to the customer from 2 p.m. on the agreed day of arrival. The customer is not entitled to earlier availability. Arrival is possible until 6 pm on the agreed day. Any deviations require an agreement with Bildungsnetzwerk Magdeburg gGmbH. On the agreed day of departure, the guest rooms must be vacated and made available to Bildungsnetzwerk Magdeburg gGmbH by 10 a.m. at the latest and the room keys returned.

Groups with underage participants

The persons accompanying the respective group are responsible for supervising the underage participants in their group. The person responsible must stay overnight on the premises of Bildungsnetzwerk Magdeburg gGmbH during the entire stay. In the case of group seminars booked with Bildungsnetzwerk Magdeburg gGmbH, the responsible accompanying persons, seminar leaders and instructors are jointly responsible for supervision. After the end of the seminar in the evening until the start of the seminar the next morning, the responsible chaperones are solely responsible for the underage participants in their seminar group, unless otherwise stipulated in the relevant contracts.

Fire alarm systems

The building is equipped with sensitive fire alarm technology. There are also fire detectors on the buildings. In the event of damage or grossly negligent or willful activation of the fire alarms, the customer is liable for damages.


In the event of fire or other disasters, the rooms must be vacated immediately. The assembly point is the open area in front of the house. In addition, the relevant emergency numbers of the police or fire department must be used. The staff of Bildungsnetzwerk Magdeburg gGmbH must be informed immediately.

Camera surveillance

Video surveillance is carried out on the premises of Bildungsnetzwerk Magdeburg gGmbH. The processing of personal data through video surveillance is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in ensuring the safety of our guests and employees and in preventing criminal offenses.

Only public areas of the youth education center are monitored. These include, in particular, entrance areas, corridors, common rooms, outdoor facilities and parking lots. No areas are monitored where a special right of privacy applies, such as toilets, changing rooms or rest rooms.

Access to the recorded data is restricted to a few authorized persons. Technical and organizational measures are taken to ensure the security of the data and prevent unauthorized access.


For safety reasons, it is prohibited to allow unauthorized persons into rooms or onto the premises of Bildungsnetzwerk Magdeburg gGmbH without prior agreement. Visitors must be registered with the responsible house staff

The customer or their group may not bring their own food and drinks to events. Exceptions require an agreement with Bildungsnetzwerk Magdeburg gGmbH. In these cases, a contribution to cover overheads will be charged.

Smoking is prohibited in all rooms. The use or consumption of illegal drugs is strictly prohibited. Loud music is prohibited in the overnight rooms. The night's rest must be observed and consideration should be a matter of course. Breaches of the rules can lead to expulsion from the house.

By signing this agreement, the customer confirms that their event on the premises of Bildungsnetzwerk Magdeburg gGmbH will not have any right-wing extremist, racist, anti-Semitic or anti-democratic content or conflict with the values of the European Union (Treaty on European Union, Title I, Article 2). Should participants violate the aforementioned provisions, the customer must ensure that the action is stopped. Bildungsnetzwerk Magdeburg gGmbH shall intervene within the scope of its domiciliary rights.

The customer is responsible for the proper conduct of their event at the educational institution. If an official permit is required, the customer must provide proof of this to the educational institution on request in good time before the start of the event.

The customer is responsible for registering their event with GEMA and other collecting societies and for paying any fees.

Salvatory clause

Should individual provisions of these terms and conditions be invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions and regulations shall apply.